The outage appeared to be global, with media reports and tweets revealing that the issue was prevalent across Europe, the United States and Africa as well.
Update (12:08AM IST): At 9:48PM IST, Facebook’s global Twitter handle broadcast that it is aware of the issue, and is working on a fix. The Facebook statement read, “We’re aware that some people are having trouble uploading or sending images, videos or other files on our apps. We’re sorry for the trouble and are working to get things back to normal as quickly as possible.” As of right now, the issues still persist on Facebook, Instagram, and WhatsApp on both Android and iOS.
WhatsApp, Instagram, and Facebook’s services are seemingly experiencing technical glitches since earlier on Wednesday. The outage appears to be global, with media reports and tweets revealing that the issue is prevalent across Europe, USA and Africa as well. In India, while the WhatsApp chat interface and Instagram posts and stories are active, transferring any form of media, including audio and images, appear to be frozen for now.
Sending of files are still active, hinting this may be some sort of a widespread server bug preventing individuals from downloading content that has been shared.
As of 8:30 pm IST, WhatsApp, Facebook, and Instagram had been inactive for nearly over an hour. While exchanging text messages on WhatsApp remained possible, users in other parts of the world such as Scotland and Zimbabwe confirmed that the app had gone down completely in Europe and the US. With no official update yet, there is no clarity on when the features might be restored.